Apc Ups Internal Hardware Fault

There is an internal ups fault. Use of a non apc battery will void apc s equipment protection policy. If the light is very dim check the utility voltage.

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If a braindead does not clear the fault the ups would need to be replaced as the inverter is critical to ups function.

Apc ups internal hardware fault. Its most likely not good. Unplug the ups and have it serviced immediately. This means that the ups is providing utility power to the load. Check the utility power supply to the ups by plugging in a table lamp.

The inverter is an internal component of the ups that is non user replaceable. Apc recycles used batteries. Do not attempt to use the ups. Use of a non apc battery may result in lower runtime damage the ups create hazardous conditions or void safety certifications on the ups 2.

This may be due to a malfunction configuration issue or the install environment. An internal ups communication fault exists frequently via network management card 2 nmc2 after upgrading the nmc2 firmware to v6 2 0 or higher. It may need to be replaced since it seems very new. It seems the ups went to bypass due to an internal hardware failure that isnt allowing it to operate online anymore.

Be sure that all battery connections are secure. The battery connector plug is not securely connected. Certain smart ups models with smx sku prefix 1500va or less with ups firmware 02 2 report ups. I highly recommend calling in to local support for assistance or running the braindead procedure this procedure can be found in other forum posts.

During normal operation you may find your ups not functioning as expected. If it were me you probably will want to get the model and serial number off the white sticker on the unit and then you will need to most likely contact tech support. This document will assist you with basic troubleshooting steps. Events may display similar to below in your nmc2 event log.